Responsible Gaming

Our Commitment to You

At Spinbit Casino Online Pokies NZ, we believe that gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting the wellbeing of our players.

Age Verification

Online gaming in New Zealand is restricted to individuals aged 18 years and over. We conduct strict age verification checks and do not permit access to minors. If you are under 18, you must not use our services. Parents and guardians are encouraged to monitor online activity and use content filtering software where appropriate.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of these warning signs:

• Spending more time or money on gaming than intended
• Chasing losses by gambling more to recover money lost
• Lying to family, friends, or counselors about your gaming activities
• Neglecting work, study, or family responsibilities due to gaming
• Using gaming to escape problems, stress, or negative emotions
• Borrowing money to fund gaming activities
• Experiencing anxiety, irritability, or restlessness when unable to game
• Losing interest in hobbies and social activities outside of gaming
• Gambling with money needed for essentials like rent, bills, or food
• Failed attempts to reduce or stop gaming

If you recognize any of these signs in yourself or someone you know, help is available.

Self-Help Tools & Controls

Spinbit Casino provides built-in tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe (daily, weekly, or monthly)
• Loss Limits: Restrict the maximum amount you can lose in a given period
• Reality Checks: Receive pop-up reminders during gaming sessions to check how much time and money you've spent
• Session Time Limits: Automatically end your gaming session after a set duration
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform and all related services

These tools are available through your account settings. We encourage you to use them proactively to maintain healthy gaming habits.

Support Organizations in New Zealand

If you or someone you care about is struggling with problem gambling, confidential support is available:

• Problem Gambling Foundation (NZ)
  Helpline: 0800 664 262 (Free call)
  Website: www.pgf.nz
  Available Monday to Sunday, 8am to midnight
• Gambling Helpline (NZ)
  Phone: 0800 006 006
  Free, confidential counseling service
• Samaritans (NZ)
  Helpline: 1737 (24/7 support for emotional distress)
  Website: www.1737.org.nz
• GamCare (International Support)
  Website: www.gamcare.org.uk
  Supports players across multiple regions
• GamStop (Self-Exclusion Database)
  Website: www.gamstop.co.uk
  Multi-operator self-exclusion scheme

Reach Out for Help

If gaming is causing problems in your life, or if you're worried about someone else's gaming, please reach out. There is no shame in asking for support. Trained counselors are ready to listen and help you take back control. Contact any of the organizations listed above—they are confidential, non-judgmental, and free to access.

Remember: You are not alone, and help is just a phone call away.

This Responsible Gaming information was last updated in 2026. For the most current support resources and information, please visit the Problem Gambling Foundation (NZ) at www.pgf.nz or call 0800 664 262.